David Schrader is an accomplished executive currently residing in Portland, Oregon. He is known for his knowledge and expertise within a variety of roles, including software development, product management, SaaS deployment, marketing, sales, and customer success. He currently works as the Chief Operations Officer with InTouch Services. InTouch is a B2C startup with a focus on serving niche telecommunication audiences.
David Schrader attended the University of Portland, where he received his Bachelor of Science degree in Information Technology. After graduating in 1992, he began working as an analyst within configuration technology at Chrome Data Solutions. He would spend a few years building his skills within technology, and gaining new, crucial skills. Prior to leaving Chrome Data Solutions, David worked as the Executive Vice President of Sales and Business Development. After his time with Chrome Data Solutions, David moved on to new ventures, where he worked in a variety of important roles.
Currently, David Schrader is the Chief Operations Officer for InTouch Services, and has been in that position since 2019. InTouch Services is a telecommunications provider and high-grown startup. Some of the responsibilities that David has includes domestic carrier relationships, off-shore delivery organization, back-office solutions, and salesforce CRM implementation. He also helps when it comes to analyzing internal operations to locate potential areas for enhancement as well as managing expenses to ensure the company at large reaches profitability targets and achieves growth. Prior to his current role with InTouch Services, David worked with Securus Contact Systems as the Director of Customer Success, Quality, and Performance.
As a professional, David Schrader pulls success from inspirational entrepreneurs, thought-leaders, and business leaders like David Brooks, Seth Godin, Daniel Kahneman, Elon Musk, and Malcolm Gladwell.
Outside of his career, David is an avid traveler, and loves to learn about new cultures. He enjoys trying new foods and wines both in Oregon and around the country. He is also passionate about education, and believes that a strong education can be the baseline for a successful life. Learn more about David Schrader by visiting him on Crunchbase and LinkedIn!
Can You Avoid Technology Breaches?
Technology and data breaches can be extremely dangerous, not only to your company’s reputation but also financially. JP Morgan, Target, and Sony have all been the victim of data breaches over the course of the past decade, and if these giant corporations have suffered massive financial losses from it, it begs the question, can you actually avoid technology breaches? In truth, most technology breaches aren’t some super skilled hacker breaking into the mainframe, but actually due to an employee giving the wrong person access to the wrong kinds of information. Here are some tips on how to keep your company and customer data out of the wrong hands.
Limit Access to Data
Not everyone needs access to all the files. Back before the days of computers and technology, this was done through locks, keys, and file rooms with high-security customer information. Think of it as a safe deposit box, but with customer information. Now all of this is handled via computers and servers, but sometimes the security isn’t nearly as tight. Not every employee needs full access to all of your servers. When setting up your IT system, restrict access to certain files and databases based on a hierarchy of who actually needs to use them. Your receptionist probably doesn’t need access to all of your shareholder’s personal data.
Many businesses use third-party vendors for a lot of operational tasks like deliveries, inventory supply, ordering stock, maintenance and repair, and the like. It’s important that you know who is coming in and out of your business and limit the data that they have access to. Run background checks on the vendor employees that could potentially gain access to critical data, and always make sure the employee is actually from the vendor and who he says he is. One of the most common causes of security breaches is improper security regarding third-party vendors.
Train Your Employees on Security
The biggest threat to your data is often your own employees. It’s not that they’re maliciously trying to steal data, but if they’re not properly trained on basic security, you can fall victim to phishing scams or the popular ink or toner scam over the phone. Instruct your employees on proper protocols for data requests, how operations with your vendors work, as well as common scam tactics used to garner information from unwitting employees.